Privacy Policy

  1. Information We Collect
  2. How We Use Your Information
  3. Cookies & Tracking Technologies
  4. Payment Processing
  5. Information Sharing & Disclosure
  6. Chargebacks, Fraud & Compliance Records
  7. Data Retention
  8. Data Security
  9. Age Restrictions
  10. Research-Use-Only Context
  11. Your Rights & Choices
  12. Changes to This Privacy Policy
  13. Contact Information

Effective Date: 3/1/2026

Aevria Labs (“Aevria Labs,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By accessing or using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment confirmation details (payment is processed by third-party providers; Aevria Labs does not store full payment card numbers)

Transaction & Technical Information

  • Order history
  • IP address
  • Browser type and device information
  • Date, time, and location of access
  • Checkout acknowledgments and policy acceptances

Communications

  • Emails, messages, or inquiries you send to Aevria Labs
  • Customer service correspondence

How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Verify eligibility and policy acceptance
  • Communicate regarding orders or inquiries
  • Prevent fraud, chargebacks, and unauthorized transactions
  • Maintain internal records and compliance documentation
  • Improve website functionality and user experience
  • Comply with legal and regulatory obligations

Aevria Labs does not use personal information for medical profiling, diagnosis, or treatment.

Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Enable core website functionality
  • Maintain secure sessions
  • Analyze site performance and traffic
  • Detect fraudulent or abusive activity

You may disable cookies in your browser settings; however, some features of the website may not function properly.

Payment Processing

Payments are processed securely through third-party payment processors. Aevria Labs does notstore or have access to full credit card numbers or sensitive payment credentials.

Payment processors are governed by their own privacy policies and security practices.

Information Sharing & Disclosure

Aevria Labs does not sell, rent, or trade personal information.

We may share information only when necessary with:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting and security providers
  • Legal, regulatory, or law enforcement authorities when required by law
  • Dispute resolution and fraud prevention services

All third-party partners are required to handle information in a manner consistent with this Privacy Policy.

Chargebacks, Fraud & Compliance Records

To protect against fraud and payment disputes, Aevria Labs may retain:

  • Order details
  • Delivery confirmations
  • IP addresses
  • Checkout acknowledgments
  • Correspondence related to disputes

This information may be shared with financial institutions and payment processors solely for dispute resolution and compliance purposes.

Data Retention

We retain personal and transactional information only as long as necessary to:

  • Fulfill orders
  • Maintain compliance and audit records
  • Resolve disputes
  • Satisfy legal or regulatory requirements

Data Security

Aevria Labs implements reasonable administrative, technical, and physical safeguards designed to protect your information. However, no system can be guaranteed to be 100% secure, and we cannot warrant absolute security.

Age Restrictions

Our website and products are intended for use by individuals 18 years of age or older. We do not knowingly collect personal information from individuals under 18.

Research-Use-Only Context

All products offered by Aevria Labs are for laboratory research purposes only. Information collected through this website is used solely for business operations, compliance, and order fulfillment and is not used to assess or infer health status or medical outcomes.

Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of information, subject to legal and compliance obligations

Requests may be submitted via the contact information below.

Changes to This Privacy Policy

Aevria Labs reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting. Continued use of the website constitutes acceptance of the updated policy.

Contact Information

For privacy-related questions or requests, contact:

Aevria Labs
compliance@aevrialabs.com